What is the white screen issue?
When you try to open the Instagram app on your smartphone, it shows a white screen. This is the white screen issue and it is a common problem. Sometimes after displaying the white screen for some time, the app crashes without showing any error message. The white screen can occur due to many reasons. Below, we have listed a few reasons.
The Instagram server could be downPoor or unreliable mobile data or Wi-Fi connectionCorrupted Instagram cache files can prevent the app from functioning properlyUsing an outdated Instagram app can cause a white screen problemTechnical glitches in your device can prevent the proper functioning of your deviceViolation of Instagram policy can disable your Instagram account
How to fix Instagram white screen problem Android?
Here are the top five fixes you can try and solve your white screen problem.
1. A bug from Instagram backend
If the bug is from the Instagram backend, you can either wait or report it to the Instagram team. Once you report, you may have to wait for some time. There is nothing much you can do if the problem is from the backend.
2. Internet connection
The white screen problem can also occur due to poor internet connectivity. So, you need to make sure that you have a strong internet connection at your end. If the signal appears to be weak, you can consider connecting your phone to some other internet option such as Wi-Fi.
3. Too many apps
Too many apps running in the background could be yet another reason for Instagram app to not work properly. Therefore, we recommend closing all such apps including Instagram to resolve the white screen issue. Follow the below-mentioned steps.
For Android
Swipe up from the bottom left side of the screen of your Android device to open the multitasking screenNext, tap on the ‘Close All’ button that you can see at the bottom of the screen.
For iPhone
Tap twice on the home buttonNext, to close all the apps, swipe them towards the top of the screen.
1. Login to Instagram again
Sometimes glitches in the Instagram app can cause a white screen error. In such a case, you can log out of your Instagram account and then log in again. However, make sure to remember your Instagram account name and password before you re-login.
Tap on your profile picture at the bottom right corner of the screen in your Instagram accountGo to the Settings by tapping on the Hamburger icon that you can see in the upper- right cornerNext, scroll down and select ‘Logout
Next, re-login to your Instagram account by adding your username and password and clicking on the login.
2. Power saving mode is disabled
While the power-saving mode helps you save the battery life of your device, it also results in lowering the performance of your phone. Also, it prevents the Instagram app from functioning properly and causes the white screen problem. So, you can disable your device’s power-saving mode by following the below-mentioned steps.
For Android
Go to the ‘Settings’ appNext, choose the Battery and Device Care option from the menuNext, select the Battery optionNow, disable the Power Saving Mode
For iPhone
Go to the SettingsChoose the ‘Battery’ optionSwitch to Low Power Mode
Final thoughts
In most cases, you can uninstall and reinstall the Instagram app and restart your device to fix Instagram white screen problem. However, if the problem persists, you can try any of the five hacks mentioned above and resolve the issue.