This problem could arise for a number of reasons. This could be brought on by the equipment that is being used and or your internet connection is the simple issue. All of these possible difficulties will be discussed in this article, along with both easy and complex fixes for said difficulties. There are a number of possibilities as to why this issue has occurred, this could be caused by the TV you are watching the video on or it could be as simple as a loose connection. Some Vizio TV models have a Lip Sync feature which is designed to adjust the audio of the program being viewed so that it matches the movement of the lips of the person talking on the screen. This should be used if all content playing on your TV is out of sync with the video being shown. However, there are times when even this feature will not be of help when you are experiencing issues with audio syncing. This can be very inconvenient and troublesome, though there are methods to fix this issue.
1. Problem with the Device You’re Watching
This problem with the audio not syncing up with what you are watching on your Samsung or Vizio TV could be caused by the device itself. As sometimes, issues can arise with the TV’s functions, such as its audio syncing. If you haven’t also heard, technology giant Samsung is warning its customers to avoid discussing personal information in front of their new smart TV sets. The warning applies to viewers who control their sets using its voice activation feature. It listens to conversations and may share any details it hears with Samsung or third parties. Even being as big as Samsung is, their TVs are still susceptible to experiencing problems.
Fix – Unplug TV For 60 Seconds Then Plug Back
When encountering issues with your Samsung or Vizio TV, it can sometimes be best to unplug it and plug it back in. This can help the TV essentially restart and restore errors that may be occurring within the system. Inside every smart TV is pretty much a tiny computer that runs the programs and functions of the TV; so, when you turn it off and then unplug it, you are essentially rebooting it. It is quite simple to; as all you have to do is, turn off the smart TV if it is on and then locate the power cord, trace it back to the outlet it is plugged into; then simply unplug it. Wait at least 30 seconds before plugging it back in, then do so, and hopefully, this will help with the audio syncing issue.
2. Problem with the Show You’re watching
When encountering this audio syncing issue on your Samsung, Vizio or other smart TV, the problem could be with what you are watching. The show you are attempting to watch could be faulty, damaged or have a bug. This means that it could have problems playing, issues with audio syncing, and or picture quality. This could be the problem you are facing with your smart TV’s audio not syncing.
Fix – Change What You Are Watching
As stated before, the show you are attempting to watch could be faulty, damaged or have a bug. This can lead to the audio not syncing up with the show you are trying to watch or the show to not even playing. What you can try to combat this problem is to change what you are watching, simply change the show and see if the problem persists; if it does persist, then it is most likely a different issue, if the audio syncs up and all seems well then the issue is with the show or its quality. If a show’s quality is too poor, this can result in problems with viewing it, such as the audio not syncing, bad picture quality or bad audio.
Fix 2 – Try Playing the Same Content on a Different Device
Another tried and true way to test if it is a problem with the show you are attempting to watch; is to try playing it on another device, as this will tell if the issue is with the show, device or other. This will provide you with the information you need in order to proceed accordingly with fixing said problem.
3. Bad Internet Connection
In a world of almost constant connection to the internet, it can be easy to forget to check your internet connection. As this plays a key role in ensuring that everything you do online is indeed working properly and or is working at all; as all activities are done online require an internet connection, sometimes. Some actions require a better connection in order to fulfill the action. So, whenever encountering issues with anything done online it is important to ask yourself, “Am I connected to the internet?” Or “Is my internet connection strong enough for what I am trying to achieve?”. If either of the questions were answered with “No”, it is about time you check your connections.
Fix – Check Your Network
When dealing with problems derived from your internet connection, it is highly important to check the said network to ensure everything is running as it should be. Luckily, it is quite simple to do this. If your Vizio or Samsung TV is connected to the same network as your phone; you can check the network quickly on your mobile device. Simply go to your phone’s settings, then proceed to ‘Network & Internet’, here you can check if your WiFi is working right. Another valid option to check your internet connection is to see if your router is indeed connected. What you will have to do is, hop on your PC and follow these steps: Step 1. Select the diagnostic tool: Ping. Step 2. Type the IP Address/Domain name of the PC/server you want to ping the IP Address/ Domain Name. Step 3. Click ‘Start to diagnose’. The following result indicates the connection is ok. This is a sure-fire method to check that your router is connected.
Fix 2 – Restart Router/ Modem
A good method to ensure you are connected to the internet and that your router/modem is working properly is to restart them. As these devices serve a key role in supplying said WiFi internet connection. Being as the modem is possibly the most important part. The sole purpose of the modem is to provide you with internet access. If you were to only have one internet-connected device with an Ethernet port (such as a desktop computer), you could theoretically connect the modem directly to your computer with no need for a router. As for the router; a router connects your devices to each other and, in hard-wired connection setups, to the modem. The router connects to your modem and then to your devices (laptops, smart TVs, printers, etc.) via either an Ethernet cable or, in the case of a wireless router, WiFi signal. With all of this said let’s get restarting these devices, and let’s start with the formerly mentioned router. Follow these simple steps: Step 1. Press the power button or unplug the power cord to your router. Step 2. Turn it back on or plug it back into the electrical outlet and wait 30 seconds. Note: Always keep your router plugged in and turned on so that your TV can function properly. Restarting it or rebooting it, is the only time to turn it off. Now, as for the modem, you can easily restart or reboot it by following these easy steps: Step 1. Unplug the power and Ethernet cables from the modem. Step 2. Wait 2-3 minutes for the modem to fully power off. Step 3. Reconnect the power and Ethernet cables to the modem. Wait for the Internet light to turn solid, then check if the internet is working properly. This should restore your internet connection to a functional quality.
Fix 3 – Use a Direct Network Connection
A good way to improve your internet connection is to use a direct network connection and if you are unfamiliar with what that means, here is a quick rundown. A direct connection is a situation in which one computer is directly linked to another computer by a cable instead of a network. This might be using a crossover cable instead of going through an Ethernet switch. This kind of connection is typically faster than using a network. Therefore, this will definitely help with your internet connection problem.
4. Bug in YouTube TV
It is very possible that the problem could be a bug in your YouTube TV, and if you are not familiar with what we mean by “bug”; A bug is an unexpected problem with software or hardware. Typical problems are often the result of external interference with the program’s performance that was not anticipated by the developer. With that said, it is important to consider this possibility when encountering the audio not syncing up issue.
Fix – Restart App
When dealing with these issues on an application (App) service, it can be good to try restarting the app. If you are trying to watch on your Samsung TV, follow these steps to restart the app: Step 1. Press the Home button on your Samsung TV remote. Step 2. Select an app other than the one you are trying to restart. Step 3. Wait for the app to fully launch. Step 4. Press the Home button again. Step 5. Select the app you are trying to restart. That is it, and if you are using a Vizio TV; follow these steps to restart the app. Step 1. Press the Menu on your remote and go to Settings. Step 2. Go to App Manager. Step 3. Scroll to the app you want to reset. Step 4. Highlight it using the right and left arrow buttons on the remote. Step 5. Press the Yellow button on the remote, use the arrow keys, and highlight “Delete App.” And this is how you can get to reset the app on your Vizio TV. Resetting the app is a great way to essentially restart its processes and to start with what is kind of a clean slate.
Fix 2 – Clear the App Cache and Data
You may wonder “well, how do I clear it?” It may be simpler than you think if you are using a Vizio TV; we have seven easy steps to follow in order to clear the app cache. Step 1. Using your Vizio SmartCast TV remote, press the Home button to launch the menu. Step 2. Go to Settings. Step 3. Select Apps. Step 4. Navigate to System Apps. Step 5. Now, choose the app that you want to clear the cache (YouTube). Step 6. Click Clear Cache. Step 7. Click “OK”. This will clear the app cache and hopefully get you back to that YouTube video. If you are using a Samsung TV, we also have seven simple steps to follow in order to clear the app cache. Step 1. Tap the Home button on your Samsung smart TV’s remote control. Step 2. Go to Settings. Step 3. Select Apps. Step 4. Go to the System apps. Step 5. Choose the app you want to clear the cache with (YouTube). Step 6. Tap on “Clear cache”. Step 7. Tap “OK” to confirm. This will clear the app cache for your YouTube TV.
Fix 3 – Reinstall the YouTube App
Sometimes it can be best to just say farewell to an app, then welcome it back in hopes of a better performance; meaning that sometimes it can be the better idea to uninstall an app, then reinstall it. Now, if you are using a Samsung TV, this is how you can start the process by deleting the app; Press the Home button to open up the Home screen menu. Navigate to ‘Apps’, and then select the Settings icon in the top right corner. Next, select the app you want to delete. Finally, select ‘Delete’, and select ‘Delete’ again to confirm the action. Now, that is done; we can move to reinstalling it, which you can achieve by following these steps: Step 1. Press the Smart Hub button from your remote. Step 2. Select ‘Apps’. Step 3. Search for the app you want to install by selecting Magnifying glass icon. Step 4. Type the Name of the application you want to install (YouTube TV). Then select Done. Step 5. Select ‘Download’. Step 6. Once the download completes, select ‘Open’ to use your reinstalled app. This will reinstall the app and hopefully restores the apps audio syncing. Now if you are using a Vizio smart TV, this is how you start by deleting the app: Step 1. Press the ‘VIA’ button on the remote. Step 2. Highlight the application (YouTube TV) and then press the yellow button. Step 3. Select ‘Delete snippet’. Now that the app is deleted, you can reinstall it by these simple steps: Step 1. Go to the ‘Widget Gallery’ and locate YouTube TV. Step 2. Select ‘Add Widget to My Profile’. With the app being reinstalled, this should resolve the audio syncing issue.
Fix 4 – Restart the Device
It can really help to restart your device in order to give a “fresh start” in a way. This can help your device restore and reassess it’s processes. Luckily, it is quite simple to restart your Vizio smart TV; just follow these three easy steps: Step 1. Unplug the TV’s power cord from its outlet. Step 2. Hold the power button on the TV for 3 to 5 seconds and release. Step 3. Reconnect the power cord and turn the TV back on. That’s how you can restart your Vizio smart TV and in turn; fix the audio syncing problem. If you are using a Samsung smart TV, just follow these five simple steps to restart the smart TV: Step 1. Turn the TV on. Step 2. Hold down the power button for a minute. Step 3. The TV will start the restarting process and wait till it finishes. Step 4. Press and hold the power button again. Step 5. Wait till the TV turns back on. This will restart your Samsung smart TV and should fix most problems encountered with the smart TV, including the audio syncing issue.
Fix 5 – Update YouTube App
One thing you certainly should keep on top of is updating your apps, as this is essential to keeping the software and hardware up to date with new features. Sometimes its entire user interface and user experience can be refreshed. An update, leads to more convenience and increased engagement in the use of the app. Frequency in updating your app will keep it relevant and up-to-date. It makes your users know that you care about them. Now, if you are going to update the YouTube app on your Samsung smart TV; you can follow these steps to do so: Step 1. Press the Smart Hub button. Step 2. Select ’Featured’. Step 3. Navigate to an App that needs updating, then press and hold the Enter button until a sub menu appears. Step 4. Select ‘Update apps’. Step 5. Click ‘Select All’. Step 6. Select ‘Update’. Any apps with an available update will begin updating. And this should help with the audio syncing issue on your Samsung smart TV. If you are experiencing this on your Vizio smart TV and you would like to update the YouTube app; follow these simple steps to update said app. Step 1. Press the “V” or ‘VIA’ button on your remote. Step 2. Select the app you want to update (YouTube) and select the yellow button on your remote. If you see Update, hit that. Step 3. Confirm your choice by highlighting ‘Yes’ and pressing ‘OK’. This will update the app and should get your audio syncing working properly.
4. Issue with Audio Output
Now, it may be even more frustrating to find out that your audio syncing problem was due to a cord not being plugged in all the way or properly. However, this could possibly be the case in your scenario. So, in order to be sure, all of your audio connections are indeed connected and connected properly to function properly and efficiently. Lucky for you we have some fixes right here for this case.
Fix – Check the Audio Output
One good fix is to simply check your audio output connection. There is the possibility it may not have been plugged in all of the way or it has loosened somehow. This can easily spell trouble for the audio syncing to work properly or the headphones to work at all. So, be sure to check your connection before chasing other possible problems.
Fix 2 – Use TV Speaker Instead of A Sound Bar
It can be a good idea to use the TV speaker rather than a sound bar; since when you utilizing a sound bar with your TV it can sometimes get essentially confused with the process of putting out the audio with appropriate timing to the picture being shown. Plus, it would be great if the fix is this simple, letting you get back to watching your properly audio synced show.
Fix 3 – Use Headset
Another great fix to this audio syncing issue is to simply use some headphones and we know you have got a set if you are a gamer. This can provide excellent clarity and better syncing, as headphones are better technically equipped for watching YouTube videos while having them efficiently synced with the audio. So, go ahead and throw on that sweet set of headphones and feel like a jet pilot while watching great YouTube videos. Remember, technology is not perfect and is susceptible and likely to eventually have problems, therefore, there will be a fix to said problem, and it will be a worry of the past. Hang in there and also remember to keep your apps updated along with keeping the app cache cleared to ensure optimal performance with said apps. We hope these fixes provided some answers or at least offered some information you may not have been aware of before hand. Also, remember that all of these apps are changing, updating and offering new features all of the time; with some patience and logical thinking, you can keep up with any problems that may arise with your apps, devices, and or the equipment that comes with it. Sometimes, you may even be able to aid a friend in need of a fix or information to lead to said fix. We hope you were able to fix this issue with Audio syncing on YouTube TV and are able to get back to watching your favorite content creators.
